Terms of Sales

Seamless & Sublimation Terms of Service:

• Licensing for fabric shops/dtf/vinyl transfer shops is included as of right now. You will need to purchase the "Fabric/DTF Shop" option. If this is not in stock, then it is sold out for those shops.

THINGS YOU CAN’T DO WITH MY FILES 

  • Share or sell the files
  • Make or sell digital products with my files
  • Use any of my png / sub files as an element to make another file
  • Alter the files or color over them (removing or adding text is okay though)
  • Post files or mock-ups without a watermark clearly covering the artwork
  • Make and sell stickers without a license
  • Sell decals as a stand alone product (vs making decals, putting them on a cup, and selling the cup.
  • Make and sell embroidered patches
  • Make and sell wood, acrylic, or enamel pins
  • Make and sell acrylic keychains / charms
  • Make and sell art prints
  • Use print on demand websites (unless specified for the specific file OR unless you have a valid contract with me). This includes and is not limited to: printify, printful, redbubble, etc. If you appear to be using a print-on-demand website when not granted licensing, you may be asked to provide proof. If you cannot provide proof, you will be asked to cease sales.
  • Wholesale/manufacturer without a prior contract 
    Manufacturers can be used for fabric/towels/blankets WITH a contract stating my work is protected (must message this/email this to me) to not take away from seamstresses, you CANNOT use manufacturers for finished items like PJs, slippers, bags, ect. 

WHAT IS ALLOWED FOR SMALL SHOPS

  • Having a fabric shop print custom fabric for you
  • Having a transfer shop print custom transfers for you
  • Adding or removing text for sub files

SMALL SHOP ONLY FILES

This means that files are intended for small production. You CANNOT buy these files for manufacturing items, printing and reselling fabric (IE fabric shop), or dtf/vinyl transfers. You CAN purchase this to get custom fabric printed to create products.

LICENSED ARTWORK WILL NOT BE AVAILABLE FOR FABRIC/TRANSFER/MANU SHOPS. This will be small shop only. If the shop can provide proof that they are also licensed, then I can allow files to be purchased. Proof should be sent to kellistarkey@citrusandspice.art

Refunds/Exchanges/Returns

Due to the nature of these digital products, I do not accept refunds or exchanges. I am human and am capable of mistakes! If you find any issues with your file, send me an email so I can help you.

File Availability/Exclusivity

Every file I sell is only available in limited quantities and has potential to sell out. When these files sell out, they will not restock for the entirety of the year they have been released. So for example, if a file sells out in 2025, it will not restock until *potentially* 2026 based on popular demand. Files are never guaranteed to restock on later dates.

Logo terms of service:

  • No modifications to line art after approval. 
  • Color modifications are allowed to make sure we get the right fit. 
  • If the finished product is not what you originally hoped for, regretfully we cannot start completely over. Once the outline has been approved, that is final. You would need to purchase another logo to receive another design. 

Returns and exchanges

No returns for anything on the website.

I don't accept exchanges or cancellations
But please contact me if you have any problems with your order.